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VIDEO: Ideally prepared for the day of your DSL connection

For 1&1 DSL customers with a technician visit to set up the connection - does not apply to 1&1 connections via alternative technologies (e.g. fibre optic broadband)

In this video we have summarised all of the information you need regarding the technician's visit on the day of your DSL connection. 1&1 DSL expert Julia shows you how to best prepare for the connection date and what you need to do.

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Jump to the relevant chapter in the video:
00:37 Availability
01:14 TAE and APL
01:43 Connecting the DSL-Router
02:47 Rearranging the appointment